PRIVACY POLICY

Effective date: March 14, 2025

1. Introduction

Welcome to Paffing (“we,” “us,” “our” or “the company”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website. https://paffing.com.

2. Data We Collect

We may collect and process the following personal data:

2.1 Information you provide directly:

  • Name and surname
  • E-mail address
  • Information entered in contact or registration forms

2.2 Automatically collected information:

  • IP Address
  • Browsing data (browser type, device, approximate location)
  • Cookies and similar technologies (see Cookie Policy)

2.3 Third-party information:

If you use payment methods such as PayPal or Stripe, they may share certain information with us to process your purchase. We do not store payment data on our servers, as Stripe handles all transactions directly.

3. Purpose of Data Processing

We use your data to:

  • Process purchases of our tourist guides.
  • Improve our platform and personalize your experience.
  • Send newsletters and promotions (with your consent).
  • Comply with legal and tax obligations.

4. Legal Basis for Data Processing

We comply with the privacy regulations according to the following legal bases:

  • Consent: When you accept our cookies or subscribe to our newsletter.
  • Execution of a contract: To process purchases and payments.
  • Legitimate interests: To improve our services and prevent fraud.
  • Legal obligation: To comply with tax and data protection regulations.

5. With Whom Do We Share Your Data?

We do not sell or share your personal information with third parties, except in the following cases:

  • Service providers (payment processors such as Stripe, email marketing services, hosting, etc.).
  • Legal authorities when required by law.
  • Affiliated companies if you use affiliate links on our website (e.g. Travelpayouts).
  • Third parties with anonymous data, as long as users cannot be identified.

6. International Data Transfers

If we operate outside the EU, we may transfer your data to servers located in the USA or other countries with adequate data protection. If this happens, we will apply appropriate security measures as standard contractual clauses.

7. User Rights

As a user you have the right to:

  • Access to your personal data.
  • Correct incorrect or incomplete data.
  • Request deletion of your data.
  • Oppose the processing of your data for marketing purposes.
  • Request the portability of your data.

To exercise these rights, contact us at paffing@paffing.com.

8. Data Retention

We keep your data as long as necessary to fulfill the purposes mentioned in this policy and in accordance with applicable tax and legal regulations.

9. Information Security

We implement security measures to protect your information against unauthorized access, loss or alteration.

10. Use of Cookies and Similar Technologies

Please see our Cookie Policy for detailed information about the use of cookies on our website.

11. Changes to this Privacy Policy

We reserve the right to change this policy at any time. We will notify you of any relevant changes via email or a notice on our website.

12. Contact

If you have questions about this policy, you can write to us at:
Email: paffing@paffing.com
Tax address: C/ Julián Besteiro 18, 08020 Barcelona, Spain

You can consult the cookes policy from here

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